Where the Story Starts
Theory is when you know everything ... and nothing works. Practice is when everything works ... but nobody knows why.
We combine theory and practice in search of excellence on three areas: Operations, Marketing and Supply Chain. The story always starts in business: we want low cost, we need better performance, we need more customers and differentiation through uniqueness. Here you need new concepts, new ways of putting off the yesterday and to master the day-after-tomorrow.
How can we use digitization to enhance our operational processes? Which marketing instruments can be digitized and how do we digitally reach our customers? Which routine processes can be automated with robots?
We help write the script for change and always keep in mind a practical way to implement it with technology based innovation. The best concepts are a waste, if you don't turn them into reality.
We help win business excellence with technology based innovations.
Leading operational performance
How do you want to enhance the operational performance?
How can you achieve sustainable cost advantages?
How do you want to win cost leadership?
The answer is Operational Excellence. We generate sustainable competitive advantage by generating the operational excellence. OpEx is a transformation initiative in achieving the cost leadership.
Every Operational Excellence initiative is boosted by three programs: Value Chain Process and Service Automation, Organisation and Culture Development and Business Service Management.
We need to streamline the services and the processes of the value chain, to make them agile, flexible and adaptive to business changes. We need to develop a performance oriented organisation and culture. We need to focus on customer and service orientation.
You know how to implement your OpEx blueprint with the right technology.
You start saving money and can prepare for the next leg of your transformation journey.
Digital marketing instruments for success
All important data and information need to be available: accurate, without duplicates and structured. Customer Insights. Based upon you can make customer decisions leading to a better customer satisfaction, repetitive business and better volumes.
Successful marketing means fighting boredom, triviality and mediocrity. For this you need instruments:
Product and service mix, distribution and sales mix, mix of sales terms and conditions (price, discounts, conditions), communications and promotion mix.
In order to have marketing, production, research and development in synch you need data. Digitization of the marketing instruments is the commandment of the hour. A marketer without marketing instruments is like a dentist without a drill.
Opportunity Generation, Churn Reduction, CRM Data Unification.
Now you are ready for the next leg of your transformation journey.
Supply Chain Excellence
Win the game with the Supply Chain
Supply Chain Excellence? Means to offer an excellent performance for global competitive prices. Everything that can be digitized will be digitized. The digital transformation concerns both "what" we offer to our customers, in terms of products and services, and "how" we purchase, develop, manufacture, sell and support our products and services.
Supply Chain Excellence is defined by 5 KPIs: lead time, cost reliability, flexibility, transparency and traceability. The name of the game in Supply Chain Excellence is to align processes and structures to customers' expectations. Our Supply Chain consulting services provide:
- Reliable demand forecast demand design (Predictive Analytics)
- Efficient, resource saving supply chain process design
- Automation and digitization of value (WCM) and information workflows
- Demand oriented supply planing
- Enhanced availability and supply reliability design
- Digitization of upstream workflows monitoring and traceability system design
- Design of industry leading transparency and risk management
Our working methods are of world class standards: ECR, Efficient Consumer Response, Lean Management.
Satisfied customers, satisfied employees, new customers, more profit, no storage cost, no logistics cost, global availability at any time and on every channel.