Where the Story Starts
The new impulses always come from business: we need better performance, or we want to find new customers and we want to better engage old ones or we want differentiation for smart competitive advantage. When your business story meets technology, everything becomes reality.
BIM is the engineering company for the transformation of technology based innovations into customer value.
How do you want to enhance the operational performance?
How can you achieve sustainable cost advantages?
How do you want to win cost leadership?
The answer is Operational Excellence. We generate sustainable competitive advantage by generating the operational excellence. OpEx is a transformation initiative in achieving the cost leadership.
Every Operational Excellence initiative is boosted by three programs: Value Chain Process and Service Automation, Organisation and Culture Development and Business Service Management.
We need to streamline the services and the processes of the value chain, to make them agile, flexible and adaptive to business changes. We need to develop a performance oriented organisation and culture. We need to focus on customer and service orientation.
Your benefit of this staging area is the Operational Excellence blueprint for your organization. The first staging area of your journey is reached:
You know how to implement your OpEx blueprint with the right technology.
You start saving money and can prepare for the next leg of your transformation journey: Marketing Excellence.
Find faster new customers and engage better old customers
All important data and information need to be available: accurate, without duplicates and structured. Customer Insights. Based upon you can make customer decisions leading to a better customer satisfaction, repetitive business and better volumes.
The delivery object is an architecture concept to integrate data dispersed on diverse CRM instances. Especially valuable is the integration and consolidation of un-structured data generated by a multitude of systems, news platforms and data sources, un-structured data deposited in separate data silos.
The benefit of this staging area is the blueprint for your Marketing Excellence. You know how to implement your market strategy by using the appropriate technology. The benefits of the technology implementation pay off:
Opportunity Generation, Churn Reduction, CRM Data Unification.
Now you are ready for the next leg of your transformation journey: Differentiation.
Digital Products and Digital Services
Everything that can be digitized will be digitized. But where does my digital journey start and how fit is my organization for the digital transformation? The digital imperative is this:
„Me! Everything! Any time! Anywhere!“
How do we meet this expectation of the highly mobile, highly networked and well informed customer?
There is no ideal way for the digital transformation. There is only your own way and here is your trusted partner: BIM.
We offer with our "Digital Maturity Assessment" a pragmatic and objective assessment of the current maturity of your organization regarding the digital transformation.
We guarantee delivery on time, on target, on budget.
The "Digital Maturity Assessment" shows the maturity of the needed transformation skills. You will know, what must be changed in order to be fit for the digital journey.
You set the target of your digital journey, we estimate the start and together we develop your best way into the digital future, your digital journey.
The benefit of the Differentiation staging area is the competitive leadership by implementing the Differentiation Blueprint with the correct, powerful technology. The benefits from the technology solution are simply great:
Satisfied customers, satisfied employees, new customers, more profit, no storage cost, no logistics cost, zero marginal cost, global availability at any time and on every channel.